Who is a virtual assistant and what does she do?

Virtual assistant is a specialist who remotely helps companies and private individuals. The most popular services include administrative tasks, but virtual assistants also handle organizing corporate events, managing the company calendar, scheduling meetings, preparing reports, and organizing business trips. A remote assistant also takes care of personal matters that clients do not have time for.

Who is a virtual assistant?

The virtual assistant profession is relatively new—it became widespread in Poland only a few years ago and attracts increasing interest each year. One of the first assistants of this kind was American Anastacia Brice, who began working remotely as early as 1992.

More and more companies and entrepreneurs are paying attention to the possibility of outsourcing, i.e., delegating tasks to external specialists. One increasingly popular solution in this area is hiring remote assistants.

A virtual assistant is a person who can help you carry out administrative, marketing, or sales tasks. The team of remote assistants at The assist offers, among other things, email management, planning meetings and trips, creating presentations, social media management, property care, and handling personal matters (e.g., representation at government offices).

Thanks to remote assistants, entrepreneurs and private individuals can focus on their priorities and delegate some of their responsibilities to professionals. As a result, they gain more time for themselves and their loved ones.

How does a virtual assistant work?

As a professional in her field, a virtual assistant provides services based on her knowledge, experience, contacts, and familiarity with the client’s industry. Performing basic services, such as booking a courier or finding extracurricular activities for children, requires only diligence and good self-organization. However, services such as marketing and Public Relations require knowledge of communication, marketing, branding, and sometimes the basics of psychology. 

The team of remote assistants at The assist provides services remotely, meaning they do their work without needing to occupy physical office space. Thanks to this, you can hire the right specialist without having to free up even more space. This form of outsourcing saves time and money. The effect of remote employment is identical to on-site employment. In addition, it is more economical, faster, and more flexible. It is therefore optimal.

What does a remote assistant do?

It would be better to ask—what tasks doesn’t she perform? The list below shows only part of the services handled by virtual assistants.

You can delegate the following to a virtual assistant:

1. Personal tasks: organizing a trip, organizing a daily schedule, help with buying gifts, caring for a dog or cat .

2. Administrative work: writing reports, managing the calendar and mailbox, answering calls, filling in data, organizing business travel.

3. Marketing tasks: preparing content for websites, managing social media platforms, running an online store, arranging a photo session.

4. Financial management: monitoring and recording expenses, handling payroll, representation at an accounting office, or making all kinds of payments.

5. Various types of research for companies, including competitor analysis.

6. Property care: managing rental properties, support in sales.

Who hires virtual assistants?

Virtual assistants are especially sought after by entrepreneurs and online businesses that need help (small or large) but do not have a physical office or do not want to hire a permanent employee. Many small and medium-sized companies often use the help of a remote assistant for single assignments, such as managing a social media profile or an email inbox.

The limitations resulting from a remote assistant’s work are confined to face-to-face contact. Personal contact (a handshake, discussing a service at the same table) is naturally impossible, but this does not affect task completion. A remote assistant will not make coffee for the client, but will make sure it never runs out.

Do you need a virtual assistant?

A virtual assistant is especially needed when lack of time and energy leads to neglecting professional or private responsibilities. In such a case, reprioritizing tasks and delegating to a virtual assistant those you do not want (or do not have to) do personally saves you time and energy.

It may also happen that during a given period you have more responsibilities that are too time-consuming or that you simply dislike, and delegating them to the right specialist will allow you to focus on more enjoyable and more important matters for you.

You need a virtual assistant if you want to organize your work better, gain more time for yourself and your loved ones, and take care of your work-life balance.

How will a remote assistant help you?

A virtual assistant will help you maximize your business income, make your work easier, relieve you of an excess of duties, and allow you to regain even more time.

A situation in which you no longer have to worry about booking a car service appointment, picking up clothes from the dry cleaner, finding a renovation crew, or dealing with unread and overlooked emails is extremely comfortable. A remote assistant will help you simply by taking over part of your duties.

Another advantage of using virtual assistant services is savings on hiring a full-time employee. Remote assistants charge by the hour, which is beneficial for you when you need to hire someone for a few specific tasks.

You also save on employee training—a competent team of virtual assistants is prepared to deliver many services across different industries.

How to hire a virtual assistant?

The first step to hiring a virtual assistant is to define your needs and expectations. Should the remote assistant operate in the area of business, personal matters, everyday matters, both, or perhaps your needs go beyond the rigid boundaries of business and private life?

When contacting a virtual assistant, it is important to clearly define your needs. If at this stage it is difficult for you to specify exactly what the remote assistant will help you with, prepare examples of tasks or outline your current situation, and the virtual assistant will suggest how she can help you.

What does hiring a remote assistant from The assist look like?

You contact Wiktoria, the founder of the team, and present your situation; you agree on the details of the service and the terms of cooperation. Wiktoria assigns the right assistant to your task. At this point, the tasks are already delegated, and you gain time and peace of mind. At the end, you receive a report on the completed work.

The assist is a team of virtual assistants founded by Wiktoria—a manager with over 12 years of experience in supporting small and large companies as well as private individuals. Trust professionals who cooperate with entrepreneurs from all over Poland. Gain more time for yourself and choose The assist.