Virtual assistant agency in Poland · since 2020

Virtual assistant for your business and private life

Virtual assistant for your business and private life

Write what needs doing. We take care of the rest.

A real, vetted, dedicated person takes over your emails, invoices, shopping, travel and bookings. You get your time back, and a report for every hour.

WhatsApp · Your assistant

Good morning! You're checked in for tomorrow's flight and the airport transfer is booked. Everything is in your inbox.

Great. I also need 3 gifts for the conference delivered to people's homes, a table for 6 on Friday and the weekly shopping ordered. Details by email.

Got it. Gift ideas and the restaurant booking will be with you by 15:00 today, and the shopping arrives tomorrow morning.

The office coffee machine has broken down, please file a complaint.

I'd also like the kitchen cabinets wrapped, please find someone.

I'll file the complaint today. By 12:00 tomorrow you'll have 3 vetted contractors with quotes.

6+

6+

6+

years on the market

93+

93+

93+

clients

1 in 20

1 in 20

1 in 20

people pass our recruitment

95%

95%

95%

of clients stay longer

What does a virtual assistant do?

A virtual assistant from The Assist is a real person who remotely takes over your business and private matters: from your inbox and invoices to shopping, travel and bookings. You write what needs doing, your assistant gets it done and reports every hour worked. You only pay for the hours in your package, with no full-time hire, equipment or recruitment.

Virtual assistant

You delegate tasks:

“book”

“buy”

“check”

“reserve”

“find”

“compare”

“order”

“reschedule”

“remind me”

“sort it out”

Remote executive assistant

You delegate a whole area:

administration, invoicing, your accountant, clients, projects and reports.

What a virtual assistant can do for you

These are real messages from our clients, and what happens next.

Your matters have their own calendar, and you stop having to remember everything.

Your matters have their own calendar, and you stop having to remember everything.

Client

Keep track of when my passport, car insurance and MOT expire.

The Assist virtual assistant

We note the dates, remind you in advance and book whatever is needed.

Client

Give me a summary of what's in progress.

The Assist virtual assistant

You get a list of open matters with their status.

Client

Remind me about my mum's birthday and think of a gift.

The Assist virtual assistant

You get a reminder a week before, with three ideas.

Your remote butler: the house runs even when you're not there.

Your remote butler: the house runs even when you're not there.

Client

The sofa and the rug need cleaning.

The Assist virtual assistant

We collect quotes, choose the best price and book a date.

Client

My bathroom has flooded.

The Assist virtual assistant

We find a plumber straight away and report the damage.

Client

Find us a housekeeper.

The Assist virtual assistant

We post adverts, interview people and you get a vetted shortlist.

Client

Make sure we never run out of cleaning products and coffee pods.

The Assist virtual assistant

We keep an eye on supplies and order before they run out.

Client

My internet contract is ending.

The Assist virtual assistant

We compare offers and switch or negotiate.

Bills paid on time, without sitting in online banking.

Bills paid on time, without sitting in online banking.

Client

Pay the household bills every month.

The Assist virtual assistant

We watch the deadlines, pay and keep the confirmations.

Client

Collect the renovation invoices and add up the costs.

The Assist virtual assistant

You get a summary of expenses in one file.

Client

Find out why the electricity bill is so high.

The Assist virtual assistant

We sort it out with the supplier and get it corrected.

Client

Keep track of instalments and subscriptions.

The Assist virtual assistant

A payment calendar and a reminder before every deadline.

Bought, delivered and, when needed, returned.

Bought, delivered and, when needed, returned.

Client

Find the best air fryer and buy it.

The Assist virtual assistant

We compare models, reviews and delivery times, and buy the one you choose.

Client

Check whether I can exchange my jacket for another size.

The Assist virtual assistant

We read the terms, book a courier and see the exchange through.

Client

My refund hasn't arrived for two weeks.

The Assist virtual assistant

We call the helpline and make sure the transfer arrives.

Client

List my watch for sale online.

The Assist virtual assistant

We create the listing, talk to buyers and arrange shipping.

You pack your suitcase. The plan is already waiting.

You pack your suitcase. The plan is already waiting.

Client

I'm looking for a campsite for a long weekend, with children.

The Assist virtual assistant

We check availability, call the site and book.

Client

Check how to upgrade my flight with air miles.

The Assist virtual assistant

We check availability, your miles and the programme rules, then change the ticket.

Client

Find an airport transfer.

The Assist virtual assistant

We compare options and book.

Client

My flight was delayed, I want compensation.

The Assist virtual assistant

We file the claim and follow up with the airline.

Client

Can I take an extra suitcase on a domestic flight?

The Assist virtual assistant

We confirm the rules with the airline and add the luggage.

The daily “what are we eating today?” question disappears.

The daily “what are we eating today?” question disappears.

Client

I'm looking for a private chef for lunches.

The Assist virtual assistant

We ask chefs for menus and quotes, and you get a comparison.

Client

Order Christmas catering.

The Assist virtual assistant

We choose, order, and watch the delivery and the invoice.

Client

Find a good meal-delivery diet.

The Assist virtual assistant

You get a comparison of prices, menus and reviews.

The best option for your child, checked for you.

The best option for your child, checked for you.

Client

I'm looking for a nursery close to home.

The Assist virtual assistant

We compare places, call them and complete the formalities.

Client

Find an English teacher, ideally a native speaker.

The Assist virtual assistant

We contact schools and arrange the first lessons.

Client

A winter holiday camp for a 10-year-old.

The Assist virtual assistant

You get three checked options with prices.

You remember the important days, because we remember them for you.

You remember the important days, because we remember them for you.

Client

Organise my husband's birthday at a restaurant.

The Assist virtual assistant

Booking, cake, flowers and invitations.

Client

Send flowers to my mum for her name day.

The Assist virtual assistant

We choose the bouquet, add a card and make sure it arrives on time.

Client

Christmas pyjamas for the whole family.

The Assist virtual assistant

We find them, order them and make sure they arrive before Christmas.

Formalities handled before they become urgent.

Formalities handled before they become urgent.

Client

Report an insurance claim and follow up on the payout.

The Assist virtual assistant

We report it, send the documents and monitor the case.

Client

The insurer rejected my claim, please appeal.

The Assist virtual assistant

We write the appeal and watch the deadlines and the reply.

Client

Compare insurance offers.

The Assist virtual assistant

You get a summary of prices and cover.

Client

Prepare a letter to a government office.

The Assist virtual assistant

We write it, send it and follow up on the reply.

Your car is always ready to go.

Your car is always ready to go.

Client

My leased car needs to be returned.

The Assist virtual assistant

We book a car wash and inspection, and arrange the return date.

Client

Move my car to another city.

The Assist virtual assistant

We find a company and agree the price, date and payment.

Client

Find a mobile car wash.

The Assist virtual assistant

Booked, at your location.

Looking for a home or a tenant without scrolling through hundreds of listings.

Looking for a home or a tenant without scrolling through hundreds of listings.

Client

I'm looking for a villa to rent long-term in Spain.

The Assist virtual assistant

We search the portals, write to agents, negotiate, and you get a shortlist.

Client

Compare mortgage offers.

The Assist virtual assistant

We contact brokers and collect the simulations and documents.

Client

Book a notary.

The Assist virtual assistant

We agree the date and make sure all documents are ready.

Your company runs, and you don't answer emails at 11 pm.

Want to hand over a whole area, not single tasks? Meet the remote executive assistant →

Your company runs, and you don't answer emails at 11 pm.

Client

Sort out my inbox.

The Assist virtual assistant

We filter and reply, and only what needs you stays in your inbox.

Client

Collect this month's invoices for my accountant.

The Assist virtual assistant

The full set goes to your accounting office.

Client

I need a quote from the printer by Friday.

The Assist virtual assistant

Enquiry, pro forma, payment and confirmation.

Client

Answer my online shop's customers.

The Assist virtual assistant

We handle the inbox, chat and returns, with a monthly report.

Want to hand over a whole area, not single tasks? Meet the remote executive assistant →

Before we buy or pay for anything, you always get options to approve. You write on WhatsApp, by email or on any messenger you like.

How to start

Three steps to your first delegated hour

01

Start with a call or an email

Book a 15-minute call or simply email us with what you need.

02

Meet your assistant

You join The Assist and get one dedicated person. No full-time hire, equipment or recruitment on your side. NDA and agreement from day one.

03

Delegate

Send tasks 24/7 by WhatsApp, voice note, email or Slack. You see your progress and hours in the report.

Why The Assist

Get your life outside work back

The matters that ate up your evenings and weekends are handled by your assistant.

Pay for results, not a full-time hire

No payroll, social security, holidays, sick leave, equipment or recruitment costs.

We remember for you

Your to-do list, deadlines and reminders are on our side.

One dedicated person

The same assistant who knows you and your matters. Only that person has access to your data.

Vetted people

Only 1 in 20 people pass our recruitment.

Full confidentiality

NDA and agreement from day one.

Virtual assistant packages

Hire a virtual assistant from The Assist agency from €180 net for 5 hours per 28-day cycle (€36/h) to €1 100 net for 40 hours (€27.50/h). Your assistant works fully in English.

A Day Back

€180

net / 28 days

5 h · €36/h net

A Week Back

€330

net / 28 days

10 h · €33/h net

Smooth Business

€600

net / 28 days

20 h · €30/h net

Most chosen

Right Hand

€1 100

net / 28 days

40 h · €27.50/h net

In every package

A dedicated assistant matched to your needs

Guaranteed cover during your assistant’s holiday or sickness, or if they leave

Tasks handled Mon-Fri, 9:00-17:00 CET

Full transparency of hours used

NDA and agreement from day one

All prices are net. VAT is charged depending on your country of tax residence. Billed in 28-day cycles, paid upfront.

Companies we grow with

Companies we grow with

Reviews

Client reviews of The Assist virtual assistants

“Thanks to The Assist, I sleep soundly” - Małgorzata Ohme

  • Dr Katarzyna Łoza-SołtykDr Katarzyna Łoza-SołtykFounder of Soldent Aesthetic Orthodontics and Implantology Clinic

    I wholeheartedly recommend Julia as a virtual assistant. Working with her has been extremely satisfying from the very beginning. Julia not only carries out her duties professionally, but also shows tremendous commitment, diligence and initiative…

  • MindgramMental health and well-being platform

    The Assist is a qualified, competent team that finds a solution in every situation. Working with The Assist makes it possible to run projects across many areas in parallel. I especially recommend The Assist to startups that need extra help during intense periods, when there are not enough people. Thanks to The Assist, employees can focus on key tasks, which translates into efficiency and quality of work.

  • Prof. Rafał OhmeProf. Rafał OhmePsychologist, expert in emotions

    The Assist proves every time that multitasking is possible, even enjoyable - as long as it is managed well. I have never worked with better professionals. Thank you very much and good luck with new clients and challenges.

  • Iwona WencelIwona WencelCEO and owner of WNCL Sp. z o.o., HR Executive

    With so many projects, tasks and an active family life, it is easy to get lost, worn out, and sometimes even forget something really important. Fortunately, there is The Assist. I am glad that during the most demanding period of my life I could count on their professional support. Speed, an “external memory”, taking on almost impossible tasks and delivering them - these are just a few features of working with The Assist. I warmly recommend them.

  • Małgorzata OhmeMałgorzata OhmePsychologist, journalist, podcaster

    The Assist is my right hand in private life and in business. Thanks to The Assist I sleep soundly, and during the day I focus on what matters. Since I started working with The Assist, my quality of life has improved significantly.

  • Jakub ZielińskiJakub ZielińskiCo-founder & CEO Mindgram

    I warmly recommend The Assist's services to anyone looking for support in difficult times. Their professionalism, speed and individual approach to every client are truly impressive. Thanks to the experts at The Assist, I can manage my commitments effectively. The company understands its clients' needs perfectly, which is rare in our fast-changing world. I highly recommend their services to anyone struggling with too many responsibilities.

  • Sebastian KotówSebastian KotówBusiness speaker

    Professionalism in every respect. Over the past years I have had the pleasure of running several projects with their support that would not have succeeded without their commitment. Thanks to their effective help with recruitment, I saved a lot of time and hired exceptional specialists who are still valuable members of my team today. Their support was key in taking the load off me during complex projects and in handling many organisational matters. I wholeheartedly recommend working with them - they guarantee 100% success.

  • FintieraFinancial management dashboards in SAP ERP

    I am happy to give a recommendation - our collaboration with your team is at a very high level. Everything runs smoothly, professionally and with great commitment. I especially appreciate the initiative, dedication and openness to suggestions, which translates into fast and effective action. Thanks to Mirka's support, our team is genuinely relieved in running internal company processes, while keeping them continuous, high-quality and on time.

  • SonarHomeProperty valuation and agent recommendations

    Working with us as a virtual assistant, Wiktoria provides very solid administrative and operational support, especially in finance and document handling. Thanks to her consistency and good organisation, our processes are in order and we keep ongoing control over key matters. A reliable and independent partner to work with.

  • Era Nowych KobietEra Nowych KobietSocial movement

    Working with The Assist is a pure pleasure. Tasks are delivered on time and reliably, at the highest level. We can recommend them to anyone who needs to delegate some of their responsibilities. Tasks get done much more smoothly and efficiently, with complete professionalism.

  • Hubert GuzeraHubert GuzeraEntrepreneur

    The Assist is the best assistant team you could dream of. Excellent support and a team you can trust with any task. I recommend them to everyone, because thanks to The Assist you can have much more time for the things that really matter.

A mobile assistant in Warsaw

When a matter needs someone on site. We mainly work in Warsaw, and in other cities we take on tasks by prior arrangement. Priced separately.

  • Client

    Collect a parcel for me with my authorisation.

  • Client

    View the flat and record a video.

  • Client

    Take over renting out my property.

  • Client

    Take over coordinating the renovation.

  • Client

    Take the car to the car wash.

  • Client

    Drop my clothes off at the tailor's.

FAQ

Still unsure?

Can't see your question? Message us on WhatsApp - we'll get back to you during working hours.

A virtual assistant from The Assist takes over the business and private matters that don't need your expertise: your inbox and calendar, invoices, shopping, returns, travel, bookings, official and household matters. You write what needs doing, your assistant gets it done and reports every hour.

Packages run from €180 net for 5 hours to €1 100 net for 40 hours per 28-day cycle, paid upfront. The larger the package, the lower the hourly rate: from €36 to €27.50 net. All prices are net. VAT is charged depending on your country of tax residence.

Virtual assistant pricing →

Yes. Your virtual assistant is a vetted person from The Assist, not a bot. Only 1 in 20 people pass our recruitment.

Yes. Your assistant works fully in English: emails, calls with suppliers, documents and reports.

You give a virtual assistant tasks. You give a remote executive assistant a whole area of your company, such as invoicing, your accountant or client contact, which they run on their own.

Meet the remote executive assistant →

We sign an NDA and a cooperation agreement from day one. You have one dedicated assistant, and only that person has access to your data. Your assistant works on a secure mailbox in The Assist's domain or in your own domain.

You can send tasks 24/7 by WhatsApp, voice note, email or Slack. Your assistant works Monday to Friday, 9:00-17:00 CET.

Your matters don't stop. During your assistant's holiday or sickness you get cover for the things that matter to you. And if the fit isn't right, you can switch assistant.

Unused hours don't roll over to the next cycle, so we help you choose a package that matches your real workload. Before the end of each cycle we tell you how many hours are left.

Get back 10+ hours a week. No recruitment, no full-time hire, no training people from scratch.

A dedicated virtual assistant takes over your day-to-day within 24 hours. Point out the tasks - we take care of the rest.

Packages in EUR net, paid upfront in 28-day cycles.

Prefer to write? Message us on WhatsApp or email wiktoria@theassist.pl