Virtual assistant agency in Poland · since 2020
Write what needs doing. We take care of the rest.
A real, vetted, dedicated person takes over your emails, invoices, shopping, travel and bookings. You get your time back, and a report for every hour.
WhatsApp · Your assistant
Good morning! You're checked in for tomorrow's flight and the airport transfer is booked. Everything is in your inbox.
Great. I also need 3 gifts for the conference delivered to people's homes, a table for 6 on Friday and the weekly shopping ordered. Details by email.
Got it. Gift ideas and the restaurant booking will be with you by 15:00 today, and the shopping arrives tomorrow morning.
The office coffee machine has broken down, please file a complaint.
I'd also like the kitchen cabinets wrapped, please find someone.
I'll file the complaint today. By 12:00 tomorrow you'll have 3 vetted contractors with quotes.
years on the market
clients
people pass our recruitment
of clients stay longer
What does a virtual assistant do?
A virtual assistant from The Assist is a real person who remotely takes over your business and private matters: from your inbox and invoices to shopping, travel and bookings. You write what needs doing, your assistant gets it done and reports every hour worked. You only pay for the hours in your package, with no full-time hire, equipment or recruitment.
Virtual assistant
You delegate tasks:
“book”
“buy”
“check”
“reserve”
“find”
“compare”
“order”
“reschedule”
“remind me”
“sort it out”
Remote executive assistant
You delegate a whole area:
administration, invoicing, your accountant, clients, projects and reports.
What a virtual assistant can do for you
These are real messages from our clients, and what happens next.
Your matters have their own calendar, and you stop having to remember everything.
Your matters have their own calendar, and you stop having to remember everything.
Client
Keep track of when my passport, car insurance and MOT expire.
The Assist virtual assistant
We note the dates, remind you in advance and book whatever is needed.
Client
Give me a summary of what's in progress.
The Assist virtual assistant
You get a list of open matters with their status.
Client
Remind me about my mum's birthday and think of a gift.
The Assist virtual assistant
You get a reminder a week before, with three ideas.
Your remote butler: the house runs even when you're not there.
Your remote butler: the house runs even when you're not there.
Client
The sofa and the rug need cleaning.
The Assist virtual assistant
We collect quotes, choose the best price and book a date.
Client
My bathroom has flooded.
The Assist virtual assistant
We find a plumber straight away and report the damage.
Client
Find us a housekeeper.
The Assist virtual assistant
We post adverts, interview people and you get a vetted shortlist.
Client
Make sure we never run out of cleaning products and coffee pods.
The Assist virtual assistant
We keep an eye on supplies and order before they run out.
Client
My internet contract is ending.
The Assist virtual assistant
We compare offers and switch or negotiate.
Bills paid on time, without sitting in online banking.
Bills paid on time, without sitting in online banking.
Client
Pay the household bills every month.
The Assist virtual assistant
We watch the deadlines, pay and keep the confirmations.
Client
Collect the renovation invoices and add up the costs.
The Assist virtual assistant
You get a summary of expenses in one file.
Client
Find out why the electricity bill is so high.
The Assist virtual assistant
We sort it out with the supplier and get it corrected.
Client
Keep track of instalments and subscriptions.
The Assist virtual assistant
A payment calendar and a reminder before every deadline.
Bought, delivered and, when needed, returned.
Bought, delivered and, when needed, returned.
Client
Find the best air fryer and buy it.
The Assist virtual assistant
We compare models, reviews and delivery times, and buy the one you choose.
Client
Check whether I can exchange my jacket for another size.
The Assist virtual assistant
We read the terms, book a courier and see the exchange through.
Client
My refund hasn't arrived for two weeks.
The Assist virtual assistant
We call the helpline and make sure the transfer arrives.
Client
List my watch for sale online.
The Assist virtual assistant
We create the listing, talk to buyers and arrange shipping.
You pack your suitcase. The plan is already waiting.
You pack your suitcase. The plan is already waiting.
Client
I'm looking for a campsite for a long weekend, with children.
The Assist virtual assistant
We check availability, call the site and book.
Client
Check how to upgrade my flight with air miles.
The Assist virtual assistant
We check availability, your miles and the programme rules, then change the ticket.
Client
Find an airport transfer.
The Assist virtual assistant
We compare options and book.
Client
My flight was delayed, I want compensation.
The Assist virtual assistant
We file the claim and follow up with the airline.
Client
Can I take an extra suitcase on a domestic flight?
The Assist virtual assistant
We confirm the rules with the airline and add the luggage.
The daily “what are we eating today?” question disappears.
The daily “what are we eating today?” question disappears.
Client
I'm looking for a private chef for lunches.
The Assist virtual assistant
We ask chefs for menus and quotes, and you get a comparison.
Client
Order Christmas catering.
The Assist virtual assistant
We choose, order, and watch the delivery and the invoice.
Client
Find a good meal-delivery diet.
The Assist virtual assistant
You get a comparison of prices, menus and reviews.
The best option for your child, checked for you.
The best option for your child, checked for you.
Client
I'm looking for a nursery close to home.
The Assist virtual assistant
We compare places, call them and complete the formalities.
Client
Find an English teacher, ideally a native speaker.
The Assist virtual assistant
We contact schools and arrange the first lessons.
Client
A winter holiday camp for a 10-year-old.
The Assist virtual assistant
You get three checked options with prices.
You remember the important days, because we remember them for you.
You remember the important days, because we remember them for you.
Client
Organise my husband's birthday at a restaurant.
The Assist virtual assistant
Booking, cake, flowers and invitations.
Client
Send flowers to my mum for her name day.
The Assist virtual assistant
We choose the bouquet, add a card and make sure it arrives on time.
Client
Christmas pyjamas for the whole family.
The Assist virtual assistant
We find them, order them and make sure they arrive before Christmas.
Formalities handled before they become urgent.
Formalities handled before they become urgent.
Client
Report an insurance claim and follow up on the payout.
The Assist virtual assistant
We report it, send the documents and monitor the case.
Client
The insurer rejected my claim, please appeal.
The Assist virtual assistant
We write the appeal and watch the deadlines and the reply.
Client
Compare insurance offers.
The Assist virtual assistant
You get a summary of prices and cover.
Client
Prepare a letter to a government office.
The Assist virtual assistant
We write it, send it and follow up on the reply.
Your car is always ready to go.
Your car is always ready to go.
Client
My leased car needs to be returned.
The Assist virtual assistant
We book a car wash and inspection, and arrange the return date.
Client
Move my car to another city.
The Assist virtual assistant
We find a company and agree the price, date and payment.
Client
Find a mobile car wash.
The Assist virtual assistant
Booked, at your location.
Looking for a home or a tenant without scrolling through hundreds of listings.
Looking for a home or a tenant without scrolling through hundreds of listings.
Client
I'm looking for a villa to rent long-term in Spain.
The Assist virtual assistant
We search the portals, write to agents, negotiate, and you get a shortlist.
Client
Compare mortgage offers.
The Assist virtual assistant
We contact brokers and collect the simulations and documents.
Client
Book a notary.
The Assist virtual assistant
We agree the date and make sure all documents are ready.
Your company runs, and you don't answer emails at 11 pm.
Want to hand over a whole area, not single tasks? Meet the remote executive assistant →Your company runs, and you don't answer emails at 11 pm.
Client
Sort out my inbox.
The Assist virtual assistant
We filter and reply, and only what needs you stays in your inbox.
Client
Collect this month's invoices for my accountant.
The Assist virtual assistant
The full set goes to your accounting office.
Client
I need a quote from the printer by Friday.
The Assist virtual assistant
Enquiry, pro forma, payment and confirmation.
Client
Answer my online shop's customers.
The Assist virtual assistant
We handle the inbox, chat and returns, with a monthly report.
Before we buy or pay for anything, you always get options to approve. You write on WhatsApp, by email or on any messenger you like.
How to start
Three steps to your first delegated hour
01
Start with a call or an email
Book a 15-minute call or simply email us with what you need.
02
Meet your assistant
You join The Assist and get one dedicated person. No full-time hire, equipment or recruitment on your side. NDA and agreement from day one.
03
Delegate
Send tasks 24/7 by WhatsApp, voice note, email or Slack. You see your progress and hours in the report.
Why The Assist
Get your life outside work back
The matters that ate up your evenings and weekends are handled by your assistant.
Pay for results, not a full-time hire
No payroll, social security, holidays, sick leave, equipment or recruitment costs.
We remember for you
Your to-do list, deadlines and reminders are on our side.
One dedicated person
The same assistant who knows you and your matters. Only that person has access to your data.
Vetted people
Only 1 in 20 people pass our recruitment.
Full confidentiality
NDA and agreement from day one.
Virtual assistant packages
Hire a virtual assistant from The Assist agency from €180 net for 5 hours per 28-day cycle (€36/h) to €1 100 net for 40 hours (€27.50/h). Your assistant works fully in English.
A Day Back
€180
net / 28 days
5 h · €36/h net
A Week Back
€330
net / 28 days
10 h · €33/h net
Smooth Business
€600
net / 28 days
20 h · €30/h net
Most chosen
Right Hand
€1 100
net / 28 days
40 h · €27.50/h net
In every package
A dedicated assistant matched to your needs
Guaranteed cover during your assistant’s holiday or sickness, or if they leave
Tasks handled Mon-Fri, 9:00-17:00 CET
Full transparency of hours used
NDA and agreement from day one
All prices are net. VAT is charged depending on your country of tax residence. Billed in 28-day cycles, paid upfront.
Reviews
Client reviews of The Assist virtual assistants
“Thanks to The Assist, I sleep soundly” - Małgorzata Ohme
A mobile assistant in Warsaw
When a matter needs someone on site. We mainly work in Warsaw, and in other cities we take on tasks by prior arrangement. Priced separately.
Client
Collect a parcel for me with my authorisation.
Client
View the flat and record a video.
Client
Take over renting out my property.
Client
Take over coordinating the renovation.
Client
Take the car to the car wash.
Client
Drop my clothes off at the tailor's.
FAQ
Still unsure?
Can't see your question? Message us on WhatsApp - we'll get back to you during working hours.
A virtual assistant from The Assist takes over the business and private matters that don't need your expertise: your inbox and calendar, invoices, shopping, returns, travel, bookings, official and household matters. You write what needs doing, your assistant gets it done and reports every hour.
Packages run from €180 net for 5 hours to €1 100 net for 40 hours per 28-day cycle, paid upfront. The larger the package, the lower the hourly rate: from €36 to €27.50 net. All prices are net. VAT is charged depending on your country of tax residence.
Yes. Your virtual assistant is a vetted person from The Assist, not a bot. Only 1 in 20 people pass our recruitment.
Yes. Your assistant works fully in English: emails, calls with suppliers, documents and reports.
You give a virtual assistant tasks. You give a remote executive assistant a whole area of your company, such as invoicing, your accountant or client contact, which they run on their own.
We sign an NDA and a cooperation agreement from day one. You have one dedicated assistant, and only that person has access to your data. Your assistant works on a secure mailbox in The Assist's domain or in your own domain.
You can send tasks 24/7 by WhatsApp, voice note, email or Slack. Your assistant works Monday to Friday, 9:00-17:00 CET.
Your matters don't stop. During your assistant's holiday or sickness you get cover for the things that matter to you. And if the fit isn't right, you can switch assistant.
Unused hours don't roll over to the next cycle, so we help you choose a package that matches your real workload. Before the end of each cycle we tell you how many hours are left.
Get back 10+ hours a week. No recruitment, no full-time hire, no training people from scratch.
A dedicated virtual assistant takes over your day-to-day within 24 hours. Point out the tasks - we take care of the rest.
Packages in EUR net, paid upfront in 28-day cycles.
Prefer to write? Message us on WhatsApp or email wiktoria@theassist.pl





















